Refund Policy
Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it is an instructor-led or self-paced training.
As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course on Coherence Education, you agree to our Privacy Policy, Terms of Use and refund policy.
Our refund policy is as follows:
Cancellation & Refunds: Online Training
For Self-Placed Learning:
Raise refund request within 7 days of purchase of course. Money back guarantee is void if the participant has accessed more than 25% content. Any refund request beyond 7 days of purchasing the course will not be accepted and no refund will be provided.
For Instructor-Led Training:
Raise refund request within 7 days of purchase of course. Money-back guarantee is void if the participant has accessed more than 25% content of any e-learning course or has attended Online Classrooms/received recordings for more than 1 day.
Any refund request beyond 7 days of purchasing the course will not be accepted and no refund will be provided.
Cancellation & Refunds: For programs with Live Q&A, Coherence Education reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollments, instructor illness or force majeure events (like floods, earthquakes, political instability, etc)
In case Coherence Education cancels an event, 100% of course fees will be refunded to the delegate if the refund raise request is within 10 days of purchase of course.
In case Coherence Education cancels/postpones an event, the participants who are ahead of 10 days of purchase, of course, will be rescheduled to any upcoming batch without any extra charges.
We pride ourselves in providing guest instructors who are exceptional in their field of expertise. In the case that an instructor needs to cancel last minute, we will do our best to replace them with a comparable instructor.
No refunds or credits will be available for participants who fail to attend the course.
Refund request can be initiate by emaiingl us at [email protected].
Refunds: Duplicate payment
Coherence Education reserves the right to revise the terms & conditions of this policy without any prior notice.